Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Customers Of Intelligent Alerts May Receive Notification With Latency About 1hour.

        Incident Report for Twilio

        Resolved

        The issue affecting Intelligent Alerts has now been resolved.
        Posted May 09, 2026 - 05:52 PDT

        Monitoring

        The issue affecting Intelligent Alerts are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted May 09, 2026 - 04:00 PDT

        Update

        We continue to experience latency issue with Intelligent Alerts. Our team is actively investigating and working on a resolution. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 09, 2026 - 02:51 PDT

        Update

        We are continuing to work on a fix for this issue.
        Posted May 09, 2026 - 02:12 PDT

        Identified

        We are currently experiencing a latency issue with Intelligent Alerts. Our team is actively investigating and working on a resolution. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 09, 2026 - 01:51 PDT
        This incident affected: PROGRAMMABLE MESSAGING (Messaging Insights).