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TaskRouter and Twilio Flex service interruption from 2:40PT to 3:10PT
Incident Report for Twilio
Resolved
TaskRouter and Twilio Flex suffered a service interruption between 2:40 PT and 3:10 PT. During this incident window, new Javascript SDK clients were not able to be initialized, including agents logging into Twilio Flex. Also during the time window, events to the Javascript SDK was not received by clients. This can result in reservations not being able to be accepted, and causing time outs.
Posted 2 months ago. Jun 05, 2019 - 15:44 PDT
This incident affected: CONTACT CENTER (TaskRouter, Flex).