Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Canada Account Security Service Partner Maintenance
Scheduled for Oct 15, 21:00 PDT - Oct 16, 01:00 PDT
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Scheduled
Our service partner is conducting a planned maintenance from 15 October 2026 at 21:00 PDT until 16 October 2026 at 01:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.
Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes, Lookup SIM Swap, Lookup Line Type Intelligence [Twilio API]
This scheduled maintenance affects: CARRIER NETWORK (Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap).