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Check here for updates about Twilio’s service availability and the status of telecom carriers globally.
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Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
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External carriers often notify us when they will be conducting maintenance.
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Automated Alert: Minimal Customer Impact
Incident
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Resolved
We have fully investigated the Programmable Video issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Investigating
Our monitoring systems have detected a potential issue with Programmable Video. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Twilio’s Got Your Back
We manage the services you rely on and keep them running around the clock.
Redundant Connectivity
We provide redundant connections to hundreds of global carriers in our Super Network.
99.999% API Success Rate
The reliability you need for your most mission critical communications.
Carrier Monitoring
We detect and resolve over 97% of carrier disruptions before they impact customers.
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