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        SMS Delivery Failures on the Salt (Orange) network in Switzerland

        Incident Report for Twilio

        Resolved

        We are no longer seeing delivery failures for SMS sending to the Salt (Orange) network in Switzerland. This incident has been resolved.
        Posted Mar 19, 2020 - 23:32 PDT

        Monitoring

        We are observing successful delivery on the Salt (Orange) network in Switzerland. We will continue to monitor to ensure a full recovery.
        Posted Mar 19, 2020 - 22:44 PDT

        Update

        We are continuing to work with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Mar 19, 2020 - 22:03 PDT

        Update

        We are continuing to work with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Mar 19, 2020 - 19:53 PDT

        Investigating

        We are experiencing delivery failures when sending SMS to the Salt (Orange) network in Switzerland. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Mar 19, 2020 - 18:56 PDT
        This incident affected: CARRIER NETWORK (SMS, Europe).