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Carriers around the world are experiencing capacity issues because of increased demand on their networks due to COVID-19. This may result in voice quality issues, busy signals, or other errors on your phone calls. Twilio continues to monitor the health of the global carrier networks and we are publishing the most up-to-date information on our Worldwide Telephony Network Congestion page.
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SMS Delivery Failures on the Salt (Orange) network in Switzerland
Incident
Report for Twilio
Resolved
We are no longer seeing delivery failures for SMS sending to the Salt (Orange) network in Switzerland. This incident has been resolved.
Monitoring
We are observing successful delivery on the Salt (Orange) network in Switzerland. We will continue to monitor to ensure a full recovery.
Update
We are continuing to work with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Update
We are continuing to work with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Investigating
We are experiencing delivery failures when sending SMS to the Salt (Orange) network in Switzerland. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
This incident affected: CARRIER NETWORK (SMS, Europe).
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