Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Errors in Twilio Console and API When Trying to Purchase a Phone Number or Save a Voice or SMS Webhook
Incident
Report for Twilio
Resolved
The Twilio console is no longer experiencing errors when attempting to purchase phone numbers via the console and API or when trying to configure and save a voice and SMS webhook. The issues have been resolved and are operating normally at this time.
Update
We are investigating an issue in the Twilio console when attempting to purchase phone numbers via the console and API or when trying to configure and save a voice and SMS webhook. Any in flight calls to phone numbers and SMS remain unaffected at this time. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are investigating an issue in the Twilio console when attempting to configure and save an SMS webhook. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with errors in the Twilio console when trying to save an sms webhook. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: FLEX (Flex Application Platform), PHONE NUMBERS, PROXY, and PROGRAMMABLE MESSAGING (SMS).