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        Hosted Numbers Throwing Errors When they Create/Sign the LOA

        Incident Report for Twilio

        Resolved

        Errors when creating/signing the LOA for Hosted Numbers have been resolved. This service is now operating normally.
        Posted Apr 02, 2024 - 13:18 PDT

        Monitoring

        Hosted Numbers in Create/Sign the LOA is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Apr 02, 2024 - 12:48 PDT

        Update

        Our monitoring systems have detected a potential issue onboarding Hosted Numbers. Our customers are receiving an error when they create and/or sign the LOA. Our engineering team has been alerted and is actively investigating. We will update in 1 hour or as soon as we have more information.
        Posted Apr 02, 2024 - 12:29 PDT

        Investigating

        Our monitoring systems have detected a potential issue onboarding Hosted Numbers. Our customers are receiving an error when they sign the LOA. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Apr 02, 2024 - 12:14 PDT
        This incident affected: PHONE NUMBERS.