MMS Delivery Delays To and From Multiple Networks In United States of America Via a Subset Of Twilio Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending messages to United States of America in Multiple Networks Via a Subset Of Short Codes. This incident has been resolved.

Posted Jul 18, 2025 - 17:47 PDT

Monitoring

We are observing recovery in delivery report delays when sending to from the United States of America in Multiple Networks Via a Subset Of Short Codes. . We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 18, 2025 - 14:23 PDT

Update

We continue to experience MMS delivery delays when sending messages to and From Multiple Networks In United States of America Via a Subset Of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 18, 2025 - 13:52 PDT

Update

We continue to experience MMS delivery delays when sending messages to and From Multiple Networks In United States of America Via a Subset Of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 18, 2025 - 11:46 PDT

Investigating

We are experiencing MMS delivery delays when sending messages to and From the United States of America in Multiple Networks Via a Subset Of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 18, 2025 - 10:46 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).