Programmable Wireless connectivity issues in Chile

Incident Report for Twilio

Resolved

All systems are now operating as designed.

Posted Sep 05, 2019 - 16:57 PDT

Update

We continue to work with our local operator to resolve an issue with Wireless SIMs currently unable to connect to the local LTE network in Chile. We will update as soon as we have more information.

Posted Sep 05, 2019 - 14:14 PDT

Investigating

Programmable Wireless SIMs are currently unable to connect to the local LTE network in Chile. If devices support 3G fallback, connectivity should not be impacted. We are working with our operator partner to resolve. We will post an update within two hours.

Posted Sep 05, 2019 - 11:17 PDT