SMS Delivery Delays to Ditto Network In Philippines Over International Pre-Registered SenderID

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Ditto Network In Philippines Over International Pre-Registered SenderID. This incident has been resolved.

Posted Mar 05, 2025 - 12:04 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Ditto Network In Philippines Over International Pre-Registered SenderID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hours or as soon as more information becomes available.

Posted Mar 05, 2025 - 11:04 PST

Update

We are continuing to experience SMS delivery delays when sending messages to Ditto Network In Philippines Over International Pre-Registered SenderID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 05, 2025 - 09:04 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Ditto Network In Philippines Over International Pre-Registered SenderID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 05, 2025 - 08:17 PST

This incident affected: CARRIER NETWORK (SMS, APAC).