Programmable Voice/Voice Insights - issues retrieving call media for carrier insights.

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Aug 07, 2017 - 17:21 PDT

Our Engineers have resolved the issue and are currently monitoring the system.

Posted Aug 07, 2017 - 14:51 PDT

Our Engineers have resolved the issue and are currently monitoring the system.

Posted Aug 07, 2017 - 14:50 PDT

Some customers are experiencing an issue when attempting to retrieve call media for carrier insights. Our Engineers are currently working on a fix.

Posted Aug 07, 2017 - 12:25 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Voice Insights US1).