Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Programmable Voice/Voice Insights - issues retrieving call media for carrier insights.
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Aug 07, 2017 - 17:21 PDT
      Update
      Our Engineers have resolved the issue and are currently monitoring the system.
      Posted Aug 07, 2017 - 14:51 PDT
      Monitoring
      Our Engineers have resolved the issue and are currently monitoring the system.
      Posted Aug 07, 2017 - 14:50 PDT
      Investigating
      Some customers are experiencing an issue when attempting to retrieve call media for carrier insights. Our Engineers are currently working on a fix.
      Posted Aug 07, 2017 - 12:25 PDT
      This incident affected: PROGRAMMABLE VOICE (Voice Insights).
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