Elevated failures on calls to France

Incident Report for Twilio

Resolved

All services are operating normally.

Posted Jun 11, 2018 - 09:13 PDT

Monitoring

We have identified the issue causing calls from French numbers to French numbers to fail intermittently and calls are now completing normally. We will continue to monitor.

Posted Jun 11, 2018 - 07:45 PDT

Investigating

We are currently experiencing an elevated number of failed calls to French numbers when dialing from France numbers. We are engaging with our carrier partners to resolve the issue.

Posted Jun 11, 2018 - 04:50 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).