SMS Delivery Delays from Twilio to Mir Telecom and Tattelecom Russia

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to Mir Telecom and Tattelecom network subscribers in Russia is operating normally.

Posted Apr 06, 2026 - 15:16 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Mir Telecom & Tattelecom in Russia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 06, 2026 - 13:52 PDT

Identified

Twilio customers may be experiencing SMS delivery delays from Twilio to Mir Telecom and Tattelecom network subscribers in Russia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 06, 2026 - 13:43 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Mir Telecom and Tattelecom network subscribers in Russia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 06, 2026 - 13:29 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Posted Apr 06, 2026 - 13:26 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).