SMS Delivery Failures To Phoenix/Lugacom Network In Ukraine

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Phoenix/Lugacom Network In Ukraine. This incident has been resolved.

Posted Apr 04, 2023 - 05:45 PDT

Monitoring

We are observing successful SMS delivery to Phoenix/Lugacom Network In Ukraine. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 04, 2023 - 03:52 PDT

Update

We are still experiencing SMS delivery failures to Phoenix/Lugacom Network In Ukraine. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 04, 2023 - 02:06 PDT

Investigating

We are experiencing SMS delivery failures to Phoenix/Lugacom Network In Ukraine. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 04, 2023 - 01:16 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).