SMS Delivery Delays and Failures to Claro in Dominican Republic

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to Claro in Dominican Republic. This incident has been resolved.

Posted Nov 07, 2025 - 21:52 PST

Monitoring

We are observing recovery in delivery report delays and failures when sending SMS to Claro in Dominican Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 07, 2025 - 19:57 PST

Update

We are still experiencing SMS Delivery Delays and Failures to Claro in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 07, 2025 - 18:05 PST

Update

We are experiencing SMS Delivery Delays and Failures to Claro in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 07, 2025 - 17:05 PST

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Claro in Dominican Republic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 07, 2025 - 16:52 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).