MMS Delivery Delays to US Sprint Numbers Over a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays to our US Sprint numbers. This incident has been resolved.

Posted Nov 27, 2020 - 18:07 PST

Update

We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Nov 27, 2020 - 15:02 PST

Update

We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 27, 2020 - 10:47 PST

Update

We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 27, 2020 - 08:47 PST

Investigating

We are experiencing MMS delivery delays to US Sprint numbers over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 27, 2020 - 07:47 PST

This incident affected: CARRIER NETWORK (MMS Short Code, North America).