Repeated SMS delivery to Verizon numbers

Incident Report for Twilio

Resolved

All services are operating normally.

Posted Mar 15, 2018 - 20:57 PDT

Monitoring

We have not observed further instances of repeated SMS delivery for Verizon numbers. Our engineering team is continuing to monitor the services. We will provide another update when we have confirmation from our carrier partner that the issue has been resolved.

Posted Mar 15, 2018 - 19:33 PDT

Update

We are continuing to investigate this issue with our carrier partners. We will provide another update in 2 hour.

Posted Mar 15, 2018 - 17:47 PDT

Investigating

We are investigating a few observed instances of repeated SMS delivery to Verizon numbers. We have engaged our carrier partner to investigate this issue. We will provide another update in 1 hour.

Posted Mar 15, 2018 - 16:47 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).