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Issues related to Twilio’s Software
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      SMS Delivery Receipt Delays to AT&T Network in United States Over a Subset of Toll-Free Numbers
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS Delivery Receipt Delays to AT&T Network in United States Over a Subset of Toll-Free Numbers. This incident has been resolved.
      Posted Nov 15, 2023 - 01:38 PST
      Monitoring
      We are observing recovery in SMS Delivery Receipt Delays to AT&T Network in United States Over a Subset of Toll-Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 14, 2023 - 23:39 PST
      Investigating
      We are experiencing SMS Delivery Receipt Delays to AT&T Network in United States Over a Subset of Toll-Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 14, 2023 - 22:46 PST
      This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).