Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Failures Creating and Joining Video Rooms
Incident
Report for Twilio
Resolved
We are no longer experiencing failures for joining a room with Programmable Video. This incident has been resolved.
Monitoring
We are observing recovery with the issues impacting Programmable Video. We will continue to monitor for system stability. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to investigate the issue causing failures with Programmable Video when customers are attempting to create or join rooms. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are still investigating the issue causing failures with Programmable Video when customers are attempting to create or join rooms. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We continue to investigate the issue causing failures with Programmable Video when customers are attempting to create or join rooms. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are investigating failures with Programmable Video when customers are attempting to create or join rooms. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Programmable Video. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE VIDEO (Group Rooms, Peer-to-Peer Rooms, Recordings, Compositions, Network Traversal Service, Go Rooms).