Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Failures Creating and Joining Video Rooms

        Incident Report for Twilio

        Resolved

        We are no longer experiencing failures for joining a room with Programmable Video. This incident has been resolved.
        Posted Mar 01, 2022 - 13:46 PST

        Monitoring

        We are observing recovery with the issues impacting Programmable Video. We will continue to monitor for system stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 01, 2022 - 11:56 PST

        Update

        We continue to investigate the issue causing failures with Programmable Video when customers are attempting to create or join rooms. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 01, 2022 - 11:44 PST

        Update

        We are still investigating the issue causing failures with Programmable Video when customers are attempting to create or join rooms. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 01, 2022 - 10:52 PST

        Update

        We continue to investigate the issue causing failures with Programmable Video when customers are attempting to create or join rooms. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 01, 2022 - 09:58 PST

        Update

        We are investigating failures with Programmable Video when customers are attempting to create or join rooms. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Mar 01, 2022 - 09:32 PST

        Investigating

        Our monitoring systems have detected a potential issue with Programmable Video. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Mar 01, 2022 - 09:17 PST
        This incident affected: PROGRAMMABLE VIDEO (Group Rooms, Peer-to-Peer Rooms, Recordings, Compositions, Network Traversal Service, Go Rooms).