Delivery Receipt Delays to Net One Network in Zimbabwe

Incident Report for Twilio

Resolved

We are no longer experiencing delivery receipt delays when sending messages to the Net One Network in Zimbabwe. The incident has been resolved.

Posted Oct 01, 2025 - 10:05 PDT

Monitoring

We are observing recovery in delivery receipt delays when sending messages to Net One Network in Zimbabwe. We will continue to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 01, 2025 - 08:11 PDT

Update

We are continuing to experience delivery receipt delays when sending messages to Net One Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 01, 2025 - 02:46 PDT

Update

We are continuing to experience delivery receipt delays when sending messages to Net One Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 30, 2025 - 22:47 PDT

Update

We are continuing to experience delivery receipt delays when sending messages to Net One Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 30, 2025 - 20:49 PDT

Investigating

We are experiencing delivery receipt delays when sending messages to Net One Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 30, 2025 - 19:55 PDT

This incident affected: CARRIER NETWORK (SMS, Europe, SMS, Middle East & Africa).