Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Outbound SMS delivery to Brazil Claro is failing
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Apr 02, 2020 - 14:24 PDT
      Update
      We are continuing to investigate this issue.
      Posted Apr 02, 2020 - 12:38 PDT
      Update
      SMS messages are failing to be delivered to the Brazil Claro network. Our engineers are working with the underlying carrier to resolve the issue. We will provide more information as it is received.
      Posted Apr 02, 2020 - 11:26 PDT
      Update
      We are continuing to investigate this issue.
      Posted Apr 02, 2020 - 11:15 PDT
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Apr 02, 2020 - 11:13 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).
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