Hosted Numbers Moving to Action Required

Incident Report for Twilio

Resolved

The issue affecting intermittent the hosted numbers onboarding process where the numbers are moving to Action Required has been resolved, and the service is functioning normally at this time.

Posted Aug 29, 2023 - 11:02 PDT

Update

We still are experiencing an issue with the hosted numbers onboarding process where the numbers are moving to Action Required. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available

Posted Aug 29, 2023 - 09:21 PDT

Update

We are experiencing an issue with the hosted numbers onboarding process where the numbers are moving to Action Required. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 29, 2023 - 08:21 PDT

Update

We are experiencing an issue with the hosted numbers onboarding process where the numbers are moving to Action Required. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Aug 29, 2023 - 07:51 PDT

Investigating

We've become aware of a potential issue with numbers moving to action required errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 29, 2023 - 07:39 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).