Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
voice quality issues
Incident
Report for Twilio
Resolved
Voice quality issues for calls made to these countries Norway, Spain, Belgium, Portugal, Netherlands, Italy, Finland, Denmark, Poland, Slovakia, Greece, Sweden, Latvia has been resolved, and it is operating normally at this time.
Update
We continue to observe recovery in voice quality issues for calls made to these countries Norway, Spain, Belgium, Portugal, Netherlands, Italy, Finland, Denmark, Poland, Slovakia, Greece, Sweden,Latvia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hrs or as soon as more information becomes available.
Update
We continue to observe recovery in voice quality issues for calls made to these countries Norway, Spain, Belgium, Portugal, Netherlands, Italy, Finland, Denmark, Poland, Slovakia, Greece, Sweden,Latvia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30mins or as soon as more information becomes available.
Monitoring
We are observing recovery in voice quality issues for calls made to these countries Norway, Spain, Belgium, Portugal, Netherlands, Italy, Finland, Denmark, Poland, Slovakia, Greece, Sweden,Latvia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30mins or as soon as more information becomes available.
Update
We are still experiencing voice quality issues: choppy audio , delayed audio, dropped calls, garbled audio for calls made to these countries Norway, Spain, Belgium, Portugal, Netherlands, Italy, Finland, Denmark, Poland, Slovakia, Greece, Sweden,Latvia. Our engineering team are actively working with our carrier. We will provide an update in 30mins or as soon as we have more information.
Investigating
We are still experiencing voice quality issues: choppy audio , delayed audio, dropped calls, garbled audio for calls made to these countries Norway, Spain, Belgium, Portugal, Netherlands, Italy, Finland, Denmark, Poland, Slovakia, Greece, Sweden,Latvia. Our engineering team are actively working with our carrier. We will provide an update in 30mins or as soon as we have more information.
Update
We are observing recovery in voice quality issues. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30mins or as soon as more information becomes available.
Monitoring
We are observing recovery in voice quality issues. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30mins or as soon as more information becomes available.
Update
We are observing recovery in voice quality issues. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30mins or as soon as more information becomes available.
Update
We are currently experiencing voice quality issues: choppy audio , delayed audio, dropped calls, garbled audio for calls made to these countries Norway, Spain, Belgium, Portugal, Netherlands, Italy, Finland, Denmark, Poland, Slovakia, Greece, Sweden,Latvia. Our engineering team are actively working with our carrier. We will provide an update in 30mins or as soon as we have more information.
Update
Our monitoring systems have detected a potential issue with inbound and outbound calls impacting multiple Europe countries. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Investigating
Our monitoring systems have detected a potential issue with inbound and outbound calls impacting multiple Europe countries. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, Europe).