Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Failures to GTA Network in US using a Subset of Shortcodes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delays in receiving message delivery reports when sending to the GTA network using a subset of short codes in the US. This incident has been resolved.
      Posted Feb 03, 2024 - 16:13 PST
      Monitoring
      We are observing recovery in receiving message delivery reports when sending to the GTA network using a subset of short codes in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Feb 02, 2024 - 13:28 PST
      Update
      We continue to experience delays in receiving message delivery reports when sending to the GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Feb 02, 2024 - 09:02 PST
      Update
      We continue to experience delays in receiving message delivery reports when sending to the GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Feb 01, 2024 - 08:26 PST
      Update
      We continue experiencing delays in receiving message delivery reports when sending to GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Jan 31, 2024 - 08:27 PST
      Update
      We continue experiencing delays in receiving message delivery reports when sending to GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Jan 30, 2024 - 08:27 PST
      Update
      We continue experiencing delays in receiving message delivery reports when sending to GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Jan 29, 2024 - 08:28 PST
      Update
      We continue experiencing delays in receiving message delivery reports when sending to GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Jan 28, 2024 - 08:28 PST
      Update
      We continue experiencing delays in receiving message delivery reports when sending to GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Jan 27, 2024 - 08:25 PST
      Update
      We are seeing recovery in SMS delivery failures. However, we are now experiencing delays in receiving message delivery reports when sending to GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Jan 26, 2024 - 08:25 PST
      Update
      We continue to experience SMS delivery failures when sending to GTA Network in US using a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Jan 26, 2024 - 06:50 PST
      Update
      We are still experiencing SMS delivery failures when sending to GTA Network in US using a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Jan 25, 2024 - 06:51 PST
      Update
      We continue to experience SMS delivery failures when sending to GTA Network in US using a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Jan 24, 2024 - 14:51 PST
      Update
      We are still experiencing SMS delivery failures when sending to GTA Network in US using a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Jan 24, 2024 - 06:58 PST
      Update
      We continue to experience SMS delivery failures when sending to GTA Network in US using a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Jan 24, 2024 - 02:58 PST
      Update
      We continue to experience SMS delivery failures when sending to GTA Network in US using a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 24, 2024 - 01:07 PST
      Investigating
      We are experiencing SMS delivery failures when sending to GTA Network in US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Jan 24, 2024 - 00:09 PST
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).