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        SMS Delivery Failures to GTA Network in US using a Subset of Shortcodes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delays in receiving message delivery reports when sending to the GTA network using a subset of short codes in the US. This incident has been resolved.
        Posted Feb 03, 2024 - 16:13 PST

        Monitoring

        We are observing recovery in receiving message delivery reports when sending to the GTA network using a subset of short codes in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 02, 2024 - 13:28 PST

        Update

        We continue to experience delays in receiving message delivery reports when sending to the GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 02, 2024 - 09:02 PST

        Update

        We continue to experience delays in receiving message delivery reports when sending to the GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 01, 2024 - 08:26 PST

        Update

        We continue experiencing delays in receiving message delivery reports when sending to GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 31, 2024 - 08:27 PST

        Update

        We continue experiencing delays in receiving message delivery reports when sending to GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 30, 2024 - 08:27 PST

        Update

        We continue experiencing delays in receiving message delivery reports when sending to GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 29, 2024 - 08:28 PST

        Update

        We continue experiencing delays in receiving message delivery reports when sending to GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 28, 2024 - 08:28 PST

        Update

        We continue experiencing delays in receiving message delivery reports when sending to GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 27, 2024 - 08:25 PST

        Update

        We are seeing recovery in SMS delivery failures. However, we are now experiencing delays in receiving message delivery reports when sending to GTA network using a subset of short codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 26, 2024 - 08:25 PST

        Update

        We continue to experience SMS delivery failures when sending to GTA Network in US using a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 26, 2024 - 06:50 PST

        Update

        We are still experiencing SMS delivery failures when sending to GTA Network in US using a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 25, 2024 - 06:51 PST

        Update

        We continue to experience SMS delivery failures when sending to GTA Network in US using a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Jan 24, 2024 - 14:51 PST

        Update

        We are still experiencing SMS delivery failures when sending to GTA Network in US using a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Jan 24, 2024 - 06:58 PST

        Update

        We continue to experience SMS delivery failures when sending to GTA Network in US using a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 24, 2024 - 02:58 PST

        Update

        We continue to experience SMS delivery failures when sending to GTA Network in US using a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 24, 2024 - 01:07 PST

        Investigating

        We are experiencing SMS delivery failures when sending to GTA Network in US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 24, 2024 - 00:09 PST
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).
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