Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to US Carriers from a Small Subset of Twilio Short Codes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to US Carriers from Twilio Short Codes. This incident has been resolved.
      Posted Nov 20, 2021 - 13:59 PST
      Update
      We continue to observe recovery in SMS delivery delays when sending messages to US Carriers from a small subset of Twilio Short Codes. We are continuing to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 20, 2021 - 12:22 PST
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to US Carriers from a small subset of Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 20, 2021 - 10:29 PST
      Update
      We are continuing to experience SMS delivery delays to US Carriers from a small subset of Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Nov 20, 2021 - 10:00 PST
      Update
      We are continuing to experience SMS delivery delays to US Carriers from a small subset of Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Nov 20, 2021 - 02:05 PST
      Update
      We are continuing to experience SMS delivery delays to US Carriers from a small subset of Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 19, 2021 - 23:11 PST
      Update
      We are continuing to experience SMS delivery delays to US Carriers from a small subset of Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 19, 2021 - 21:11 PST
      Investigating
      We are experiencing SMS delivery delays to US Carriers from a small subset of Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 19, 2021 - 20:11 PST
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).