Elevated HTTP 500 Errors for Chat API

Incident Report for Twilio

Resolved

HTTP 500 errors have been resolved and Chat API is operating normally at this time.

Posted Jul 30, 2024 - 16:22 PDT

Monitoring

Chat API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jul 30, 2024 - 15:36 PDT

Investigating

We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 30, 2024 - 15:23 PDT

This incident affected: PROGRAMMABLE MESSAGING (Conversations).