Inbound Call Failures to Twilio Phone Numbers in Korea

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio phone numbers in Korea has been resolved, and the service is functioning normally at this time.

Posted Apr 15, 2025 - 13:19 PDT

Monitoring

We have started seeing recovery for inbound calls to Twilio phone numbers into Korea. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 15, 2025 - 12:55 PDT

Update

We are continuing to experience inbound call failures to Twilio phone numbers in Korea. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Apr 15, 2025 - 10:27 PDT

Update

We are continuing to experience inbound call failures to Twilio phone numbers in Korea. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Apr 15, 2025 - 02:42 PDT

Update

We are continuing to experience inbound call failures to Twilio phone numbers in Korea. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 14, 2025 - 22:54 PDT

Update

We are continuing to experience inbound call failures to Twilio phone numbers in Korea. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 14, 2025 - 20:54 PDT

Update

We are investigating the issue where inbound calls to Twilio phone numbers in Korea are failing. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Apr 14, 2025 - 19:53 PDT

Investigating

Our monitoring systems have detected a potential issue for inbound call failures to Twilio phone numbers in Korea. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 14, 2025 - 19:43 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).