Programmable Voice Queues Impacted

Incident Report for Twilio

Resolved

Twilio Programmable Voice enqueuing/dequeuing of calls was degraded for 4 minutes between 15:55 and 15:59 Pacific Time on 07/01/2024. During this period of time customers may have experienced issues with enqueuing and dequeuing voice calls and the creation of call queues. The issue has now been resolved.

Posted Jul 01, 2024 - 16:16 PDT

This incident affected: PROGRAMMABLE VOICE (Queue).