SMS Delivery Reports Delay to AT&T US Over Subset of Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery reports delay to AT&T US over subset of shortcodes. This incident has been resolved.

Posted Jul 13, 2023 - 16:57 PDT

Monitoring

We are observing recovery in SMS delivery reports delay to AT&T US over subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 13, 2023 - 15:07 PDT

Update

We continue experiencing SMS delivery reports delay to AT&T US over subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jul 13, 2023 - 07:44 PDT

Update

We continue experiencing SMS delivery reports delay to AT&T US over subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 12, 2023 - 23:41 PDT

Update

We continue experiencing SMS delivery reports delay to AT&T US over subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 12, 2023 - 19:45 PDT

Update

We continue experiencing SMS delivery reports delay to AT&T US over subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 12, 2023 - 17:50 PDT

Investigating

We are experiencing SMS delivery reports delay to AT&T US over subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 12, 2023 - 16:50 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).