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        Issues with Inbound PSTN Call Verification

        Incident Report for Twilio

        Resolved

        This has been resolved and Verify is operating normally at this time.
        Posted Apr 22, 2026 - 12:13 PDT

        Update

        We are still investigating an issue affecting inbound PSTN calls to fail verification. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 22, 2026 - 10:38 PDT

        Update

        We are investigating an issue affecting inbound PSTN calls to fail verification. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 22, 2026 - 09:38 PDT

        Investigating

        We are experiencing an issue affecting EVSS v1 and Neustar v2 verification services. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 22, 2026 - 09:32 PDT
        This incident affected: ACCOUNT SECURITY (Verify).