SMS Delivery Delays to Poste Mobile in Italy

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays to Poste Mobile in Italy. This incident has been resolved.

Posted Sep 28, 2020 - 18:32 PDT

Monitoring

We are observing recovery from SMS delivery delays to Poste Mobile in Italy for the last 90 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 28, 2020 - 17:40 PDT

Update

Our engineering team is still investigating this issue with our carrier partner. Another update will be provided in 8 hours or as soon as we have more information.

Posted Sep 28, 2020 - 13:23 PDT

Update

Our engineering team is still investigating this issue with our carrier partner. Another update will be provided in 4 hours or as soon as we have more information.

Posted Sep 28, 2020 - 08:56 PDT

Update

Our engineering team is still investigating this issue with our carrier partner. Another update will be provided in 2 hours or as soon as we have more information.

Posted Sep 28, 2020 - 06:57 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Poste Mobile in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 60 minutes or as soon as more information becomes available.

Posted Sep 28, 2020 - 05:58 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).