Notify APN Credentials not Updating via Console or API

Incident Report for Twilio

Resolved

We are no longer experiencing issues with Notify API when trying to update APN credentials via console or API. The incident has been resolved and Notify API is operating normally at this time.

Posted Jan 21, 2022 - 14:31 PST

Monitoring

We have seen recovery with Notify API when trying to update APN credentials via Console or API. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jan 21, 2022 - 13:49 PST

Update

We continue to investigate issues with Notify API when trying to update APN credentials via console or API. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 21, 2022 - 12:04 PST

Update

We are investigating issues with Notify API when trying to update APN credentials via console or API. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 21, 2022 - 11:13 PST

Update

We are continuing to investigate this issue.

Posted Jan 21, 2022 - 11:11 PST

Investigating

We've become aware of a potential issue with Notify API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 21, 2022 - 10:33 PST

This incident affected: PROGRAMMABLE MESSAGING (Notify).