Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
      Scheduled maintenance
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      SMS Delivery Receipts Delay to Altan Redes Network in Mexico
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery receipts delays when sending messages to Altan Redes network in Mexico. This incident has been resolved.
      Posted Feb 22, 2024 - 21:23 PST
      Monitoring
      We are observing recovery in SMS delivery receipts delays when sending messages to Altan Redes network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Feb 22, 2024 - 19:26 PST
      Update
      We continue experiencing SMS delivery receipts delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours as soon as more information becomes available.
      Posted Feb 22, 2024 - 15:36 PST
      Update
      We are still experiencing SMS delivery receipts delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours as soon as more information becomes available.
      Posted Feb 22, 2024 - 13:36 PST
      Investigating
      We are experiencing SMS delivery receipts delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour as soon as more information becomes available.
      Posted Feb 22, 2024 - 12:37 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America).