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        MMS Delivery Delays to AT&T and Verizon Networks in the US for a subset of Long Codes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing MMS delivery to AT&T and Verizon Network for a subset of Long codes. This incident has been resolved.
        Posted Mar 19, 2025 - 17:16 PDT

        Monitoring

        We are observing successful MMS delivery to AT&T and Verizon Network for a subset of Long codes and have implemented a change while the problem is fixed by our Service Provider. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 19, 2025 - 15:30 PDT

        Update

        We are continuing to experience MMS delivery failures with AT&T and Verizon. We are seeing these MMS Delivery Delays to AT&T and Verizon Network for a subset of Long codes.

        Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 19, 2025 - 12:45 PDT

        Update

        We are continuing to experience MMS delivery failures with AT&T and Verizon. We are seeing these MMS Delivery Delays to AT&T and Verizon Network for a subset of Long codes.

        Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
        Posted Mar 19, 2025 - 10:49 PDT

        Update

        We are continuing to experience MMS delivery failures with AT&T and Verizon . Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
        Posted Mar 19, 2025 - 10:39 PDT

        Investigating

        We are experiencing MMS delivery failures AT&T and Verizon . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 19, 2025 - 09:48 PDT
        This incident affected: CARRIER NETWORK (MMS Long Code, North America).