SMS Delivery Delays From Multiple Networks in Croatia to Twilio Long Codes

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from network subscribers on multiple networks in Croatia to Twilio Long Codes is operating normally.

Posted May 04, 2026 - 15:40 PDT

Monitoring

We have observed a recovery in SMS delivery from network subscribers on multiple networks in Croatia to Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 04, 2026 - 15:05 PDT

Update

Twilio customers may be experiencing SMS delivery delays from network subscribers on multiple networks in Croatia to Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 04, 2026 - 14:28 PDT

Identified

Twilio customers may be experiencing SMS delivery delays from network subscribers on multiple networks in Croatia to Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 04, 2026 - 13:23 PDT

Update

Twilio customers may be experiencing SMS delivery delays from network subscribers on multiple networks in Croatia to Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 04, 2026 - 12:39 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from network subscribers to Twilio Croatia Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 04, 2026 - 11:37 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).