Outbound Caller ID Issue to Singapore Numbers

Incident Report for Twilio

Resolved

The Singapore Twilio numbers are passing correct Caller IDs to Singapore destinations. All services are operating normally.

Posted Jul 27, 2020 - 02:11 PDT

Update

The Singapore Twilio numbers are passing correct Caller IDs to Singapore destinations. All services are operating normally.

Posted Jul 27, 2020 - 02:10 PDT

Investigating

We are observing a potential issue where outbound calls from Twilio Singapore numbers present incorrect Caller IDs to Singapore destinations. We are working with our carrier partner to confirm and resolve this issue.

Posted Jul 27, 2020 - 01:29 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).