Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        MMS delivery status callbacks issues to US handsets over Longcode

        Incident Report for Twilio

        Resolved

        The issue of MMS delivery status callbacks when sending MMS from Twilio longcodes towards US handsets has been resolved. SMS Delivery Notifications & Status Callbacks is operating normally.
        Posted Aug 12, 2019 - 11:19 PDT

        Update

        We are still observing message status events degradation for some MMS sent to US handsets. We continue working with our carrier partners to restore the service. We will provide an update once we have confirmed the resolution.
        Posted Aug 12, 2019 - 06:41 PDT

        Investigating

        We have detected delays in receiving message status events for some MMS sent from US longcodes to US handsets. There is no impact to actual message delivery. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Aug 11, 2019 - 22:36 PDT
        This incident affected: CARRIER NETWORK (MMS Long Code, North America).