MMS Delivery Failures on AT&T US from Toll-Free Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery failures to AT&T US from Toll-Free numbers This incident has been resolved.

Posted Nov 09, 2021 - 10:06 PST

Monitoring

We are observing successful MMS delivery to AT&T US from Toll-Free numbers for the last 20 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 09, 2021 - 08:03 PST

Update

We are still experiencing MMS delivery failures sending to AT&T US over a subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 09, 2021 - 07:34 PST

Investigating

We are experiencing MMS delivery failures sending to AT&T US over a subset of Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 09, 2021 - 06:37 PST

This incident affected: CARRIER NETWORK (MMS Toll-Free, North America).