Elevated filtering on sending SMS messages in the U.S. and Canada

Incident Report for Twilio

Resolved

All systems are now operating normally.

Posted Apr 06, 2016 - 13:52 PDT

Update

We are working with our carrier partners to resolve the elevated filtering rates issue. We expect an update within an hour.

Posted Apr 06, 2016 - 13:04 PDT

Investigating

We are currently investigating elevated carrier filtering on sending SMS messages in the United States and Canada. Customers may see elevated filtering rates sending SMS messages to most major carriers.

Posted Apr 06, 2016 - 12:06 PDT