Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Call Quality Issues to and From a Subset of Twilio South Africa Phone Numbers.
Incident
Report for Twilio
Resolved
We are no longer experiencing call quality issues, to and from a subset of Twilio South Africa phone numbers. This incident has been resolved.
Update
We are observing recovery in call quality issues, to and from a subset of Twilio South Africa phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing recovery in call quality issues, to and from a subset of Twilio South Africa phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have started seeing recovery in call quality issues, to and from a subset of Twilio South Africa phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing call quality issues to and from a subset of Twilio South Africa phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Middle East & Africa).