SMS Delivery Receipt Delays for Messages Sent from US Shortcodes to US Verizon Network

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Receipt Delays for messages sent from US short codes to US Verizon Network. This incident has been resolved.

Posted Aug 25, 2022 - 08:06 PDT

Monitoring

We are observing a recovery in SMS Delivery Receipt Delays for messages sent from US Shortcodes to US Verizon Network. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 25, 2022 - 06:06 PDT

Update

We are experiencing SMS Delivery Receipt Delays for messages sent from US Shortcodes to US Verizon Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 25, 2022 - 05:58 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Receipt Delays for messages sent from US Shortcodes to US Verizon Network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 25, 2022 - 05:55 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).