Inbound call failures to some Twilio Phone Numbers in Austria, Denmark, France and Germany

Incident Report for Twilio

Resolved

This incident has been resolved. All services are operating normally.

Posted Nov 12, 2018 - 18:25 PST

Monitoring

Inbound calls to Twilio phone numbers in Austria, Denmark, France and Germany are now restored. Our engineers continue to monitor to ensure full resolution.

Posted Nov 12, 2018 - 18:03 PST

Identified

We have detected a partial outage of inbound calls towards Twilio phone numbers in Austria, Denmark, France and Germany. We are working with our carrier partners to resolve this issue. We will provide an update as soon as possible.

Posted Nov 12, 2018 - 16:56 PST

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).