Inbound SMS Delivery Delays and Failures to a Subset of Twilio's UK Mobile Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Twilio UK numbers. This incident has been resolved.

Posted Sep 01, 2022 - 14:30 PDT

Monitoring

We are observing successful SMS delivery to Twilio UK numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 01, 2022 - 12:33 PDT

Update

We are still experiencing SMS delivery delays and failures to a subset of Twilio's UK mobile numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 01, 2022 - 10:33 PDT

Investigating

We are experiencing SMS delivery delays and failures to a subset of Twilio's UK mobile numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 01, 2022 - 09:45 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).