SMS Delivery Delays to H3G Network in Sri Lanka

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to H3G Network in Sri Lanka. This incident has been resolved.

Posted Nov 06, 2023 - 18:52 PST

Update

We continue observing recovery in SMS delivery delays when sending messages to H3G Network in Sri Lanka. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 06, 2023 - 15:48 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to H3G Network in Sri Lanka. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 06, 2023 - 13:47 PST

Investigating

We are experiencing SMS delivery delays when sending messages to H3G Network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 06, 2023 - 12:41 PST

This incident affected: CARRIER NETWORK (SMS, APAC).