502 Errors on Twilio REST API Requests

Incident Report for Twilio

Resolved

Twilio REST API 502 errors for a subset of requests has been resolved and Twilio REST API is operating normally at this time.

Posted May 25, 2022 - 12:57 PDT

Update

Twilio REST API is continuing to operate normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted May 25, 2022 - 12:19 PDT

Monitoring

Twilio REST API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted May 25, 2022 - 11:50 PDT

Update

We are currently investigating reports of 502 errors for a subset of requests to the Twilio REST API. Our engineering team is actively working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted May 25, 2022 - 11:07 PDT

Investigating

Our monitoring systems have detected a potential issue with the Twilio API returning 502 responses. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 25, 2022 - 10:38 PDT

This incident affected: DEVELOPER TOOLS (REST API).