SMS Delivery Delays to Telekom in South Africa

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Telekom in South Africa. This incident has been resolved.

Posted Mar 11, 2026 - 16:05 PDT

Monitoring

We have observed a recovery in SMS delivery from Twilio to Telekom network subscribers in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 11, 2026 - 14:10 PDT

Update

We are still experiencing SMS delivery delays to Telekom in South Africa. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 11, 2026 - 10:28 PDT

Update

We continue to experience SMS Delivery Delays to Telekom in South Africa. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 11, 2026 - 08:29 PDT

Investigating

We are experiencing SMS Delivery Delays to Telekom in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 11, 2026 - 07:36 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).