Failure to connect calls in US2

Incident Report for Twilio

Resolved

We are no longer experiencing call connecting issue in US2 region. This incident has been resolved.

Posted Jul 23, 2024 - 04:21 PDT

Update

We are observing recovery in our service. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Jul 23, 2024 - 03:51 PDT

Investigating

We are experiencing a potential issue to connect calls in US2 region. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 23, 2024 - 02:50 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).