Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Customers Redirected When Accessing Support

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Jan 15, 2020 - 06:11 PST

        Investigating

        We are currently experiencing an issue in which some customers are being redirected when trying to access https://support.twilio.com/hc/en-us/requests. Customers should still be able to contact Support by emailing help@twilio.com directly, or via console at https://www.twilio.com/console/support
        Posted Jan 15, 2020 - 04:53 PST
        This incident affected: TWILIO PLATFORM (Customer Support Center).