SMS delivery delays to Colombia Tigo

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Aug 23, 2019 - 13:38 PDT

Update

We continue to see up to 60 minute delays in sending SMS to Columbia Tigo handsets. We are continuing to work with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted Aug 23, 2019 - 11:55 PDT

Investigating

We have detected delays in sending SMS to Columbia Tigo handsets. SMS may be delayed up to 15 minutes. We are working with our carrier partners to resolve the issue and will provide an update as soon as possible

Posted Aug 23, 2019 - 10:20 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).