SMS Delivery Failures to Google Voice in United States of America for a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Google Voice in United States of America for a Subset of Short Codes.. This incident has been resolved.

Posted Dec 16, 2025 - 17:33 PST

Monitoring

We are observing successful SMS delivery to Google Voice in United States of America for a Subset of Short Codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 16, 2025 - 14:47 PST

Update

We are continuing to experience SMS delivery failures to Google Voice in the United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted Dec 15, 2025 - 23:03 PST

Update

We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted Dec 14, 2025 - 23:02 PST

Update

Posted Dec 13, 2025 - 23:03 PST

Update

Posted Dec 12, 2025 - 23:03 PST

Update

Posted Dec 11, 2025 - 23:03 PST

Update

We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Dec 11, 2025 - 07:03 PST

Update

We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 10, 2025 - 23:07 PST

Update

We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 10, 2025 - 19:14 PST

Update

We are experiencing SMS delivery failures to Google Voice in United States of America for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 10, 2025 - 16:54 PST

Update

We are experiencing SMS delivery failures to Google Voice in United States of America for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 10, 2025 - 15:47 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery failures to Google Voice in United States of America for a Subset of Short Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 10, 2025 - 15:42 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).