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        SMS Delivery Failures to Google Voice in United States of America for a Subset of Short Codes

        Incident Report for Twilio

        Update

        We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 14, 2025 - 23:02 PST

        Update

        We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 13, 2025 - 23:03 PST

        Update

        We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 12, 2025 - 23:03 PST

        Update

        We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Dec 11, 2025 - 23:03 PST

        Update

        We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Dec 11, 2025 - 07:03 PST

        Update

        We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Dec 10, 2025 - 23:07 PST

        Update

        We are experiencing SMS delivery failures to Google Voice in United States of America for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Dec 10, 2025 - 19:14 PST

        Update

        We are experiencing SMS delivery failures to Google Voice in United States of America for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 10, 2025 - 16:54 PST

        Update

        We are experiencing SMS delivery failures to Google Voice in United States of America for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 10, 2025 - 15:47 PST

        Investigating

        Our monitoring systems have detected a potential issue with SMS delivery failures to Google Voice in United States of America for a Subset of Short Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Dec 10, 2025 - 15:42 PST
        This incident affects: CARRIER NETWORK (SMS Short Code, North America).
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